Lead list
Filter leads by platform, account, work, stage, status, and assignee, with search, pagination, and batch operations.
Conversion handling
Leads
This page will centralize comment and private-message leads, fetch private-message data from connected accounts in Account Management, display conversations and messages, and support stage transitions, AI suggested replies, manual confirmation, assignment, and WeChat lead marking.
1Import comments/messages
2Assign operator
3Confirm reply
4Mark WeChat lead
Private-message data intake
Fetch private-message conversations and messages from connected RedNote, Douyin, and Kwai accounts in Account Management, then display account, user, latest message, message time, unread state, and handling status.
AI suggested replies
Generate suggested replies from the comment, product context, and available script templates. Public replies require manual confirmation by default.
Multi-operator assignment
Support claim, assign, transfer, and batch assign flows, tracking owner, latest follow-up time, and overdue state.
Conversation and activity log
Show source work, comment or private-message timeline, notes, assignment records, and stage changes in lead details.